Accessibility Policy

Accessibility Policy

Last updated: July 24, 2026

1. Commitment to accessibility

Paola Tedesco, sole proprietor operating under the trading name Olivèra, is committed to making the website www.oliverabio.com and its e-commerce service accessible to as many people as possible, including people with disabilities.

The aim is to provide a browsing, information and purchasing experience that is as simple, understandable and usable as possible, including through the use of assistive technologies.

The accessibility of the website is progressively improved through technical measures, periodic reviews and the assessment of reports received from users.

2. General description of the service

The website www.oliverabio.com allows users to view and purchase online products sold under the Olivèra trading name, including olive oil, honey, jams and other food specialities.

In particular, the service allows users to:

  • view informational pages and product pages;
  • view product images, descriptions, features and prices;
  • add products to the shopping cart;
  • review the order summary;
  • enter the information required for delivery and, where applicable, invoicing;
  • select one of the available payment methods;
  • confirm an order;
  • receive an order confirmation by e-mail;
  • request assistance using the contact details provided on the website.

The website may be browsed and purchases may be completed without creating a personal account when this option is available during checkout.

3. Accessibility principles

When designing and updating the website, the main accessibility principles applicable to digital services are taken into consideration so that, as far as reasonably possible, its content and functions are:

  • perceivable, including through alternative ways of accessing information;
  • operable, allowing users to interact with pages and the main website functions;
  • understandable, through clear text, consistent structure and recognisable instructions;
  • robust, supporting compatibility with different devices, browsers and assistive technologies.

4. Accessibility status

The website and its e-commerce service are undergoing a process of progressive accessibility improvement.

A complete formal technical accessibility audit of the entire website has not yet been completed. Some pages, content or functions may therefore not yet be fully accessible.

Possible limitations may include, for example:

  • images without complete text alternatives;
  • documents or multimedia content;
  • insufficient colour contrast in certain elements;
  • keyboard navigation;
  • forms, menus or interactive components;
  • plugins, payment services or functions provided by third parties.

Accessibility checks and improvements are carried out progressively, with the aim of identifying possible issues and implementing the most appropriate technical solutions.

5. Third-party content and services

Some website functions, including payment systems, embedded content, cookies, analytics tools and other external services, may be provided by third parties.

Olivèra does not have complete control over the technical accessibility of these platforms. However, whenever reasonably possible, Olivèra aims to select services that support accessibility principles and to report any identified issues to the relevant providers.

6. Monitoring and updates

The accessibility of the website is reviewed periodically and whenever significant changes are made to its structure, content or e-commerce functions.

This statement may be updated to document improvements, identified issues and measures adopted to improve the user experience.

7. Feedback and assistance

Users who experience difficulties accessing content or using the website’s functions may submit a report including, where possible:

  • the page or function concerned;
  • a description of the problem;
  • the device and browser used;
  • any assistive technology used;
  • contact details for receiving a response.

Reports may be submitted using the following contact details:

E-mail: info@oliverabio.com
Telephone: +39 349 555 6930

Paola Tedesco will review accessibility reports and, where possible, provide a response within 3–5 working days.

8. Service provider details

Paola Tedesco – Sole Proprietorship
Trading name: Olivèra
Registered office: Strada Statale 113 No. 48 – 90017 Santa Flavia (PA), Italy
E-mail: info@oliverabio.com
Telephone: +39 349 555 6930